Tech Tip: 4 Ways to Help Fix Frozen Tablet/Phone

Tech Tip: 4 Ways to Help Fix Frozen Tablet/Phone

Nov 29, 2015 | (574) Views

Closing App That's Locked Up

First thing to try is to shut down the app that stops responding, and possibly all other currently opened apps. Then, reopen the app you were having problems with and check it out. Most of the time, this is enough to get everything working properly again.

Turn Off The Device And Back On

Rebooting your device also might help fix the issue you're having. Once the system is completely off, give it a few moments then start it back up. Keep in mind this has no effect on any of your data, apps, settings, ect. Some people worry this might factory reset their device. Don't fear, for it will not. Hopefully this has fixed your issue.

Reinstall The App

The last simple solution would be to reinstall the app and see if the problem is still happening. Go to your apps and uninstall it, then restart your phone again, that will help clear out the cache incase something is left behind. Then go back to your app store and download and install the app again. If it is the case, the last fix is a to reset your device.

Factory Reset Your Device

This should be a last resort solution if nothing else works. Make sure you also back up all of your files, and your contacts, and make sure all your apps are saved in your app store so they are easy to know which to download again. To start resetting your device, usually the option is inside your settings and will prompt you to make sure your battery is charged enough or you're plugged in, and you backed up your data.

If you aren't sure how to factory reset your phone, try finding a reliable online source for your specific phone or tablet, preferably from the manufactures website. If nothing helps or you are not comfortable with it, you can also seek help from a professional.



Previous Work


Tech Tips


Business Hours

Mon-Fri: 9am-5pm
Sat-Sun: 11am-5pm

Contact Info

Phone: (304) 904-5681
Email: Please use the form on the Contact Page
Location: Parkersburg, WV 26101